Main content

Post

EU Exit

2021-2022 Forward Work Programme

    

Corporate Reports

Cost of Living

2022-23 Draft Forward Work Programme

2022-2023 Draft Forward Work Programme

Corporate Reports

Cost of Living

Consumer Insight Survey 2021

In 2021 YouGov conducted a survey to provide us with an insight into consumer issues across Northern Ireland. This report covers the key findings on consumers household expenditure, if they shop around for essential goods and services and switch and save. In addition, it also highlights if they have been targeted by scams and how well they know their consumer rights.

Research Reports

Post

Top tips to make sure your gifts arrive under the tree

This year, many of us will be sending Christmas gifts to friends and family through the post rather than giving in person, so it's good to know what steps you can take to make sure your gifts arrive safely and on time. To help, we've put together some top tips covering last postage dates, how to get the best postage deal and keeping valuable items safe.

Scams

Shop Safe and Avoid Scams on Black Friday and Cyber Monday

Shopping from the comfort of your sofa on a phone or tablet is a task many of us now do on a regular basis, with more than 25% of the population doing the bulk of their Christmas shopping online. But 40% of shoppers in Northern Ireland have been targeted by scams in the last few years, and, as Black Friday and Cyber Monday approach, we want to remind shoppers to be scam aware as they hunt for bargains.

Post

Securing the future of rural post offices in Northern Ireland

The Consumer Council has signed a joint letter with Citizens Advice England and Wales, Citizens Advice Scotland, Age UK, and Action with Communities in Rural England urging the Chancellor to continue to support rural post offices at the UK Government’s imminent Spending Review.

Post

Joint letter to Rt Hon Rishi Sunak MP - Securing the Future of Rural Post Offices

The Consumer Council has signed a joint letter with Citizens Advice England and Wales, Citizens Advice Scotland, Age UK, and Action with Communities in Rural England urging the Chancellor to continue to support rural post offices at the UK Government’s imminent Spending Review.

Consultations

Post

Response to the Communications Consumer Panel (CCP) & Advisory Committee for Older and Disabled People (ACOD) consultation

The Consumer Council for Northern Ireland’s response to the Communications Consumer Panel (CCP) & Advisory Committee for Older and Disabled People (ACOD) consultation on its draft strategic plan 2021-22.

Consultations

Cost of Living

The Consumer Council returns over £1 million to Northern Ireland consumers

The Consumer Council has returned over £1 million to consumers and businesses in Northern Ireland since 1 April 2020. With the COVID-19 pandemic changing how consumers spend, socialise, work, live and travel, the consumer rights body has said this has led to an increased need for its free service.

Cost of Living

Northern Ireland Consumer Week 2021 - Programme of Videos

Programme of videos for NI Consumer Week 2021. Watch the videos at www.niconsumerweek.co.uk 

Other