Personal Finances

Cost of Living

Consumer Insight Survey 2019 - Summary Report

In February 2019 YouGov conducted a survey across Northern Ireland on behalf of The Consumer Council to understand key consumer issues. This report covers key findings around Northern Ireland consumers and their household expenditure, if they shop around for essential goods and services and switch and save. In addition, it also highlights if they have been targeted by scams and how well they know their consumer rights.

Research Reports

Personal Finances

Santander Branch Closure – Ballymoney

The Consumer Council is reminding consumers to think about their banking needs ahead of the Ballymoney branch closure on the 16 May 2019.

Personal Finances

The Consumer Council urge Danske Bank customers to review arrangements in advance of bank closures on Lisburn Road and Bangor

Danske Bank have today announced the closure of two of their bank branches - Lisburn Road, Belfast and Main Street, Bangor on 24 May 2019. In light of this, The Consumer Council is urging all affected customers to take time now to check that the new arrangements will meet their banking needs.

Cost of Living

Enquiries and Complaints Report 2017-18

This report covers all contacts received by The Consumer Council from consumers for the year to 31 March 2018.  

Corporate Reports

Cost of Living

St George's Market

Consumer rights information stand, and freebie give aways 

Cost of Living

Consumer Clinic

We are inviting consumers and businesses to come along to our drop-in Consumer Clinic with questions or complaints relating to any consumer issues. 

Cost of Living

Consumer Clinic

We are inviting consumers and businesses to come along to our drop-in Consumer Clinic with questions or complaints relating to any consumer issues. 

Business

Consumer Clinic

We are inviting consumers and businesses to come along to our drop-in Consumer Clinic with questions or complaints relating to any consumer issues. 

Personal Finances

Review your banking needs in advance of Danske Bank Closure

Danske Bank Larne and Ballynhinch Branches to close on 12 October 2018.