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EU Exit

EU Exit

Summer Travel 2022: Video series

The Consumer Council has produced eight short videos advising consumers of their rights when travelling this summer. 

Cost of Living

Consumer Insight Survey 2022

In 2022 YouGov conducted a survey to provide us with an insight into consumer issues across Northern Ireland. This report covers the key findings on consumers household expenditure, if they shop around for essential goods and services and switch and save. In addition, it also highlights if they have been targeted by scams and how well they know their consumer rights.

Corporate Reports

EU Exit

Using Your Mobile Abroad - Factsheet

Using your mobile abroad has changed since the UK left the EU. Use our factsheet to find out more information. 

Consumer Guides

EU Exit

2021-2022 Forward Work Programme

    

Corporate Reports

EU Exit

Overview note: GB retailers not delivering to NI

This is an overview note on the number of GB retailers who have ceased to deliver to Northern Ireland citing EU Exit as the reason.

Corporate Reports

Cost of Living

2022-23 Draft Forward Work Programme

2022-2023 Draft Forward Work Programme

Corporate Reports

Cost of Living

Consumer Insight Survey 2021

In 2021 YouGov conducted a survey to provide us with an insight into consumer issues across Northern Ireland. This report covers the key findings on consumers household expenditure, if they shop around for essential goods and services and switch and save. In addition, it also highlights if they have been targeted by scams and how well they know their consumer rights.

Research Reports

EU Exit

The Northern Ireland Consumer Perspective: Early perceptions and experiences of EU Exit

The Early perceptions and experiences of EU Exit report outlines This report outlines the perceived and real impact of EU Exit on consumers across Northern Ireland. In doing so, it brings together and outlines the key findings from three independently commissioned research studies which explore the early NI consumer experience from January to March 2021.

Research Reports

Cost of Living

The Consumer Council returns over £1 million to Northern Ireland consumers

The Consumer Council has returned over £1 million to consumers and businesses in Northern Ireland since 1 April 2020. With the COVID-19 pandemic changing how consumers spend, socialise, work, live and travel, the consumer rights body has said this has led to an increased need for its free service.

Cost of Living

Northern Ireland Consumer Week 2021 - Programme of Videos

Programme of videos for NI Consumer Week 2021. Watch the videos at www.niconsumerweek.co.uk 

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