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Consumer Insight Survey 2022

In 2022 YouGov conducted a survey to provide us with an insight into consumer issues across Northern Ireland. This report covers the key findings on consumers household expenditure, if they shop around for essential goods and services and switch and save. In addition, it also highlights if they have been targeted by scams and how well they know their consumer rights.

Corporate Reports

Cost of Living

Home Energy Index - July 2022

The Consumer Council’s Home Energy Index tracks changes in household gas, electricity and home heating oil (HHO) prices respectively, in Northern Ireland. It also creates a composite index; meaning that all three energy prices are combined to create one overarching figure, weighted for usage and market share.

Research Reports

Energy

Home Energy Index - June 2022

The Consumer Council’s Home Energy Index tracks changes in household gas, electricity and home heating oil (HHO) prices respectively, in Northern Ireland. It also creates a composite index; meaning that all three energy prices are combined to create one overarching figure, weighted for usage and market share.

Research Reports

Energy

How to read your electricity and gas meter.

Cost of Living

Global oil price factors costing Northern Ireland consumers £1,300 per year

Home heating oil prices in Northern Ireland are over £1 per litre, more than double the ten-year average price, and prices have only been higher for one week this decade according to the Consumer Council’s weekly heating oil survey, published today.

Energy

Click Energy increasing electricity prices by 11%

Click Energy, the smallest of the five electricity suppliers in Northern Ireland, has announced it will be increasing electricity prices by 11% from 1 July 2022, impacting around 26,000 customers.

This will see a typical bill for a household with a credit meter needing to find around an extra £98 a year and those customers with a prepayment meter (PAYG) will see their typical costs increase by around £99 per year.

Energy

firmus energy 24.54% gas increase in the Greater Belfast network

Firmus energy has announced today, 7 June 2022, an increase of 24.54% effective from 1 July 2022 for gas customers in the Belfast area.

Energy

Home Energy Index - May 2022

The Consumer Council’s Home Energy Index tracks changes in household gas, electricity and home heating oil (HHO) prices respectively, in Northern Ireland. It also creates a composite index; meaning that all three energy prices are combined to create one overarching figure, weighted for usage and market share.

Research Reports

Energy

SSE Airtricity announces 42.7% price increase for gas customers

SSE Airtricity is set to increase its Greater Belfast gas tariff by 42.7% from 1st July 2022, impacting around 187,000 homes.

This significant rise will result in an increase of £372 per year to the gas bill of a household with a credit meter and customers with a prepayment gas meter (PAYG) will see their costs increase by £367 per year, taking the overall average household yearly gas bill to over £1,200.

EU Exit

2021-2022 Forward Work Programme

    

Corporate Reports