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Consumer Skills

Energy

How to read your electricity and gas meter.

Cost of Living

Free family activities for the summer

As the school holidays approach and with the cost of living increasing for households in Northern Ireland, the Consumer Council is encouraging families, youth groups and other organisations to download its free Family Activities to keep young people entertained.

EU Exit

2021-2022 Forward Work Programme

    

Corporate Reports

Consumer Skills

New inclusive programme to help people with learning difficulties avoid scams

The ScamwiseNI Partnership has launched a programme for people in Northern Ireland with learning difficulties to stay safe from scams.

Cost of Living

2022-23 Draft Forward Work Programme

2022-2023 Draft Forward Work Programme

Corporate Reports

Consumer Skills

Fun, educational activities to keep you entertained this Christmas break!

To help keep everyone entertained this Christmas, we've designed a range of free games, quizzes and activities for all to get involved with.

Cost of Living

Consumer Insight Survey 2021

In 2021 YouGov conducted a survey to provide us with an insight into consumer issues across Northern Ireland. This report covers the key findings on consumers household expenditure, if they shop around for essential goods and services and switch and save. In addition, it also highlights if they have been targeted by scams and how well they know their consumer rights.

Research Reports

Consumer Skills

Enquiries and Complaints Report 2020-21

The Consumer Council's Enquiries and Complaints Report explores consumer complaints, enquiries, consumer outreach, and data for The Consumer Council and beyond.

Corporate Reports

Consumer Skills

New £100 Contactless limit - What you should know

From 15 October 2021 the limit on the amount we can spend using contactless bank and credit card payments will increase from £45 to £100.

Over the last year more of us have been using contactless payment as it’s a quick and easy way to pay for goods and services without having to enter a PIN.

Contactless card limit increase - how safe is it?