Consumer Skills

Consumer Skills

Educational video series for consumers in supported living accommodation

The Consumer Council, in partnership with Triangle Housing, and Mid & East Antrim Borough Council, has developed a five part video series to educate and inform consumers living in supported living accommodation about managing their home energy.

Consumer Skills

New generation of Scamwise Champions

ScamwiseNI Partnership has today, Thursday 19th September, launched a new Scamwise Champion Scheme, which is designed to empower young people to stay safe from scams and know how to report them. 

Food

Consumer Complaints, Enquiries and Outreach Data 2018/19: A Summary

A summary of The Consumer Council's Enquiries and Complaints Report, which explores consumer complaints, enquiries, consumer outreach, and data for The Consumer Council and beyond.

Corporate Reports

Food

Enquiries and Complaints Report 2018-19

The Consumer Council's Enquiries and Complaints Report explores consumer complaints, enquiries, consumer outreach, and data for The Consumer Council and beyond.

Corporate Reports

Consumer Skills

Money Tips for Parents

Money Tips for Parents is a guide to help parents and guardians to begin teaching children and young people about money.

In addition to providing information as to why it is important for parents and guardians to teach children about money, it provides ideas for practical exercises and shared activities to allow them to begin this process. The guide also provides links to further useful resources which cater to the needs of children and young people of all ages.

Consumer Guides

Consumer Skills

The Consumer Council supports NI Savings Week

The Consumer Council is delighted to support Progressive Building Society's second annual Northern Ireland Savings Week which has been launched today - 09 September.

The initiative aims to raise awareness across Northern Ireland of the benefits and importance of saving on a regular basis. Our own "Consumer Insights Report" reveals that fewer than 6 in 10 Northern Ireland households have money saved for a "rainy day" which can put households at financial risk when unexpected expenditure arises.

Consumer Skills

A Guide to Consumer Law for Businesses

Our new free Guide to Consumer Law for Businesses will help you understand the laws that govern how goods, services and digital content are sold, and ensure you are providing the correct information to consumers.

We can also support you by delivering free training to you and your staff on Consumer Law. For more information call 0800 121 6022 or email [email protected] 

Consumer Guides

Consumer Skills

A Guide to Consumer Law

A Guide to Consumer Law will help you understand how you are protected by law when shopping for goods, services and digital content. It also contains top tips for protecting yourself and what to do if you have a complaint.

We can also deliver free training on Consumer Law for groups and community organisations. For more information call 0800 121 6022. 

Consumer Guides

Cost of Living

Educating the whole family with a consumer rights themed day of fun

The Consumer Council and Radius Housing have teamed up to host a Friday Funday on 23 August 2019 from 10am to 1pm.

Cost of Living

NI Chamber Annual Networking Conference and Business Showcase

The Consumer Council are exhibiting at the NI Chamber Annual Networking Conference and Business Showcase.