We acted on behalf of the consumer and liaised with the parking operator. We challenged the PCNs on the grounds that he was a staff member and had received them due to a failure by his employer to communicate the correct parking arrangements for staff.
Unfortunately, the parking operator would not accept the challenge and continued to pursue the PCNs via debt recovery action. We continued with our investigation and decided to liaise with the land owner/management company for the site to appeal the PCNs on the consumer's behalf.