A snapshot exercise was undertaken by The Consumer Council to analyse complaints data from Trading Standards Service Northern Ireland, Consumer Advice Service Belfast (Belfast City Council) and The Consumer Council. The purpose of this was to understand at a regional level what type of complaints consumers in Northern Ireland are making, how many complaints are made, and what level of redress is being received.
Richard Williams, Head of Transport at The Consumer Council, said: “We are advising passengers affected by Irish Ferries cancellation of sailings on WB Yeats in summer 2018 that you may now be entitled to compensation, as well as travel expenses if you were re-routed to another port.
The Consumer Council’s advice to Patisserie Valerie customers who have gift vouchers
Santander branches to close in Ballymoney, Belfast and Antrim
The Consumer Councils top tips on returning unwanted gifts
The Consumer Council will be at the Balmoral Show from Wednesday 15th to Saturday 18th May 2019. Our stand will be part of the NI Food Pavilion.
Our staff will be available to provide top tips for cutting the cost of your weekly food shop and participate in our money-saving game. You will also have the chance to take away various leaflets packed full of useful information
The Consumer Council is pleased to present the 2019 Consumer Parliament, which will take place on 8th March 2019 at Spires Conference Centre, Belfast.