The Consumer Council welcomes the opportunity to respond to the Utility Regulator (UR) Backbilling in the NI Retail Energy Market Call for Evidence (CfE). An unexpectedly high energy bill is a common reason why low income households can be pushed into debt, and microbusinesses and third sector organisations into financial stress.
Our scam mail leaflet provides information on the types of scam mail, what to look for and how to report it.
We will be at Queen's University Freshers' Fair providing students with useful information about their rights. We will also be promoting our Student Guide which helps students manage their household bills and get consumer savvy. The events take place on Wednesday 26 and Thursday 27 September from 10am - 5pm.
Do you know what to do if a flight or sailing is delayed or cancelled?