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A Strategy to Improve the Lives of Disabled People 2012-2015.

The Consumer Council welcomes the opportunity to respond to this consultation. The Consumer Council is an independent consumer organisation, working to bring about change to benefit Northern Ireland (NI) consumers. Our aim is to make the consumer voic

Publication
Research Reports
  • Transport

Passenger transport users experiencing poor service tell Consumer Council complaining is a waste of

A new report from the Consumer Council, ‘Barriers to Complaining’, has revealed that almost 40 per cent of passenger transport users who do not complain after experiencing poor service do not make a complaint due to a belief that it is a waste of time.

News
15th August 2012

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