Response to the Department for Regional Development on the Revised Regional Development Strategy (Sh
Responding to the results of Translink’s Charter Monitoring survey for Autumn 2010 (released today 24 March 2011), Ryan Simpson, Senior Consumer Affairs Officer at the Consumer Council says: “These latest results show poor performance and falling levels of passenger satisfaction across all Translink bus and rail services. In addition, passenger numbers continue to drop on Ulsterbus and Metro services , whilst only marginally increased on NI Railways year on year.”
As three reports investigating the failures of Northern Ireland’s water and sewerage services are published, the Consumer Council calls for action not words to restore public confidence and prevent any further confusion.
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- Personal Finances
Immediate joined up Government action to improve the financial capability of every Northern Ireland (NI) citizen should be the number one priority for political parties in the forthcoming Assembly Election. The Financial Capability Partnership Northern Ireland comments come as the Partnership holds a breakfast briefing in Parliament Buildings, Stormont today (22 March 2011). The event will be held in the Long Gallery from 8:30am to 9:45am.
- Personal Finances
- Consumer Skills
Commenting on the recent Which? Travel report - which looked at how disabled passengers and passengers with reduced mobility are treated at airports – Aodhan O’Donnell of the Consumer Council said: “This report highlights that passengers with a disability or reduced mobility are, at times, not receiving the level of service they are entitled to.
John French, Head of Energy at the Consumer Council said: “firmus Energy customers will be breathing a sigh of relief today as the company announces a price freeze until October 2011. The price freeze is welcomed by the Consumer Council; with energy and fuel prices at such high levels, any let up to household bills is good news.
The Consumer Council issued its Election Manifesto 2011 today highlighting four key areas for change that Northern Ireland consumers have told them they would like the Northern Ireland Assembly to address in the forthcoming Election