This summary report covers the key findings as to how Northern Ireland consumers feel about their finances, now and in the future. It also covers which elements of household expenditure worry them the most, if they shop around for essential goods and services and switch. In addition it also highlights if they have been targeted by scams and how well they know their consumer rights.
This table is a guide using the tariff cost provided by you based on your electricity supplier. The amount you pay per unit should be on your most recent bill or you can get this information from your key pad or your current supplier.
Use this tool when you're purchasing a new appliance such as a fridge freezer or washing machine. It'll give you a rough guide to the running costs and let you make an informed choice when weighing up the pros & cons between more efficient (A+++ rated) or less efficient (G rated) model variations. You'll need to enter your tariff rate and the appliance's power rating.
This annual event, hosted by Belfast Policing and Community Partnership (PCSP), is designed to provide consumers with free practical advice, information and support on a range of crime prevention and safety issues, particularly related to the Christmas season.
Visit us for advice on how to shop safely online, how to protect yourself from scams and find out about your parcel delivery rights.
The Consumer Council is aware of the ongoing issues some passengers are experiencing with mLink tickets at morning and evening peak periods.
Danske Bank Larne and Ballynhinch Branches to close on 12 October 2018.
- Personal Finances
British Airways is investigating, as a matter of urgency, the theft of customer data between 22:58 BST August 21 2018 until 21:45 BST September 5 2018 from their website, ba.com, and their mobile app.
- Consumer Skills
Last week’s Storm Ali caused many power cuts across Northern Ireland and approximately 90,000 homes were without energy. The vast majority of these (circa 95%) were fixed within 24 hours.
The Consumer Council is urging natural gas customers to consider ways to save on their household energy bills, following the announcement that Firmus Energy is to increase gas prices by 12% in the Ten Towns area from 1 October 2018 and Greater Belfast from 4 October 2018.