This guide provides information on products and services available at the post office, changes to the post office network and how to make a complaint.
Consumer Council consultation response on the Utility Regulator’s Consumer Protection Strategy 2015 - 2020.
This guide provides advice on how to make a complaint or claim compensation, if something goes wrong when you are sending or receiving mail.
Citizens Advice Service (Citizens Advice and Citizens Advice Scotland) and Consumer Council for Northern Ireland response to Royal Mail United Kingdom and Royal Mail Overseas Letter Post Scheme - improving claim process.
Hughes Mushrooms has been congratulated by the Consumer Council for becoming more water efficient, with a weekly decrease in water consumption of 12,500 litres.
Consumer Council's response to Citizens Advice Consumer Codes 2015 review consultation
‘Don’t let a cancellation cancel out your summer holiday’ urges the Consumer Council today as it enters the second week of its ‘Happy Holidays’ campaign. The campaign aims to equip holiday makers with information about their air and sea passenger rights and responsibilities.
The Consumer Council today launches its ‘Practical Guide to Postal Services’ pack, a trio of guides to help consumers know their rights and get the best from their postal services.
The Consumer Council is launching a four-week ‘Happy Holiday’ campaign today just as the summer season kicks in and many take to the skies and seas this weekend for their annual summer holiday. The campaign aims to equip holiday makers with knowledge of their rights and responsibilities so they can avoid a horrid holiday howler.