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Template letter for claiming refunds from your airline

If any passenger has been left out of pocket due to cancelled flights, they are entitled to get money back for things like overnight accommodation. Click on the link above to download our template letter to write to your airline.

Publication
  • Transport

Template letter for Laser Electricial Limited customers

Publication
  • Consumer Skills
  • Other

Advice for passengers claiming expenses from their airline following the recent flight disruption

With flights slowly but surely returning to normal and stranded passengers finally getting home, the Consumer Council has issued the following advice on what they should do if they paid for their own accommodation and meals while waiting for flights to resume.

News
  • Transport
27th April 2010

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