Many car owners find garages intimidating and worry that mechanics might take advantage of their lack of knowledge – and that is particularly the case for female car owners. These are just some of the findings revealed in “What’s the Damage?” – a new research report from the Consumer Council into consumers’ views of the car repair and servicing industry. The research is accompanied by a handy consumer guide to help motorists choose a good garage. It is full of advice about what to ask the garage before you leave your car in for a service and what to do if something goes wrong.
- Consumer Skills