Flight cancellations

Flight cancellations: Know your consumer rights

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Home Energy Index - April 2020

01st May 2020

The Consumer Council’s Home Energy Index tracks changes in household gas, electricity and home heating oil (HHO) prices respectively, in Northern Ireland. It also creates a composite index; meaning that all three energy prices are combined to create one overarching figure, weighted for usage and market share.

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Research Reports

Energy

Huge increase in complaints about airline cancellations in Northern Ireland

The Consumer Council has revealed a significant increase in the number of complaints about airlines it has received during the coronavirus pandemic. This comes as the Parliamentary Under Secretary of State at the Department for Transport, Kelly Tolhurst, and the Civil Aviation Authority (CAA) prepare to face the Westminster Select Committee on Transport to explain the Government’s policy on airline refunds on Wednesday 20 May.

News