The Consumer Council welcomes the final report into “Access to Cash” which has been produced by LINK. The report confirmed that consumers are using cash less and less, but as a society we are not yet ready to go cashless.
This guide draws together the most up to date information available from Government, regulators and business websites.
Last updated April 2020
The Consumer Council, the statutory complaints body for transport, energy, water and postal services in Northern Ireland, picked up two awards at the 2019 UK Complaints Handling Awards in London.
Non-domestic water and sewerage charges set to rise by 2.7%
Richard Williams, Head of Transport at The Consumer Council said, “Following the tragic accident of Ethiopian Airlines flight ET302, Boeing 737 MAX 8, both the UK Civil Aviation Authority (CAA) and Irish Aviation Authority (IAA) have temporarily suspended Boeing 737 Max aircraft in their airspace.
How well do you know your consumer rights? Do you know what your rights are if your flight or ferry is delayed? Would you be confident returning an item or making a purchase online?
The Consumer Council launch new “Consumer Champion badge with The Boys’ Brigade Belfast Battalion (7th Newtownabbey)
The Consumer Council is urging drivers to shop around for better deals on their car insurance, as the latest figures from confused.com reveal Northern Ireland motorists pay more than the UK average.
- Cost of Living
LK Bennett announced on Wednesday 7 March that it has collapsed into administration, appointing EY as the administrator. The high-end fashion chain has stores in Belfast and Banbridge.
- Consumer Skills
Wayfair, the online home and furniture retail giant, has announced it is scrapping delivery surcharges to Northern Ireland and Scotland for orders over £40. This will now apply across the entire UK without penalising consumers living in these geographical areas.