The Consumer Council says pressure applied by Northern Ireland bank customers has finally paid off as banks are forced to defend their penalty charges before a High Court judge in London today. The Office of Fair Trading test case will establish if charges placed on customers who stray into the red without permission are fair.
- Personal Finances
Consumer Council response to OFMDFM Draft Programme for Government 2008-2011, Draft Budget 2008-2011
The Consumer Council’s response is focused on the extent to which the draft Programme for Government, 2008 to 2011 (hereafter referred to as “Programme”) can bring benefits for consumers in Northern Ireland and the role that the Consumer Council (as the r
As the good news breaks that firmus energy has signed up its first natural gas business customer in Belfast today, the Consumer Council is asking if or when domestic consumers in greater Belfast will ever have a choice of gas suppliers despite the market being open to competition for 12 months.
The Consumer Council supports the report from the Independent Water Review Panel (the Panel) that if accepted, will see consumers pay an average of two-thirds less than expected under Direct Rule and the extension of the unique affordability tariff to help people who may struggle to pay more for their water. This package of consumer-focussed proposals will go a long way to restoring public trust with local people given more say in how their money is spent and how their water company is run.