Ahead of the busy Christmas period, the Consumer Council has launched a campaign to increase awareness of passengers’ rights when travelling by air, if they have a disability or reduced mobility. The Council is distributing copies of its ‘Access to Air Travel’ guide to various organisations throughout Northern Ireland, including doctors’ surgeries and disability specialist groups. As part of the campaign, representatives from the Consumer Council will also be at Belfast International airport on 6 and 7 December and George Best Belfast City airport on 12 and 13 December to speak directly to passengers about their rights. People can also download a free copy of ‘Access To Air Travel’ from www.consumercouncil.org.uk or call 0800 121 6022 for a copy to be posted.
What to do and who to call if snow affects your flight, there’s a sudden power cut, or your pipes freeze or burst, are just three of the topics covered in the Consumer Council’s new ‘Weather the Winter’ leaflet, which launches the Council’s Winter Campaign today (7 December).
The Consumer Council has welcomed today’s announcement by the Office Of the First Minister and deputy First Minister that £23 million will be paid to those most in need. The Consumer Council is also calling on the NI Executive to include long-term solutions for fuel poverty as a key commitment in its Programme for Government currently out for consultation.
As the Office of Fair Trading (OFT) today (14 Dec, 2011) publishes the results of its investigation into the car insurance market in the UK , the Consumer Council says the high cost of car insurance in Northern Ireland (NI) must be tackled. The report shows that in 2010, consumers living in rural areas of NI paid between 30 and 70 per cent more for their car insurance, compared to consumers in rural areas of GB.
The Fuel Poverty Coalition has today launched a petition calling on the NI Executive to use the final Programme for Government 2011-2015 to tackle fuel poverty in a comprehensive and sustained way.
As Ryanair announces an increase in baggage charges for travel next year, the Consumer Council is providing clear advice that passengers should pre-book baggage, ensure their baggage isn’t over the weight limit and should not forget to take their boarding pass with them before they leave home.
The Consumer Council will be holding an event in Steelstown GAA Club Hall on Thursday 15 December to help people manage their money in the run up to Christmas. The family day will be full of fun activities to keep the children entertained as well as quizzes designed to help people think about the way they spend money.
Severe weather in Northern Ireland has caused travel cancellations and disruption to some Irish Sea Ferry services.
The Consumer Council has today launched its report examining the perceptions and experiences of ferry passengers in Northern Ireland (NI). The report contains recommendations that are aimed at improving value for money for passengers, making sure passengers with a disability or reduced mobility are able to access ferry services and ensuring all passengers are made aware of their rights under new legislation which comes into force next year.