Following the Met Office's severe weather warning of gale force winds, rain and heavy snowfall for parts of Northern Ireland during the next few days, the Consumer Council is reminding people of the practical steps they can take if their electricity goes off.
The Consumer Council says pressure applied by Northern Ireland bank customers has finally paid off as banks are forced to defend their penalty charges before a High Court judge in London today. The Office of Fair Trading test case will establish if charges placed on customers who stray into the red without permission are fair.
- Personal Finances
The Consumer Council today welcomed the start of Aer Lingus’ flights from Belfast International Airport (BIA) to Heathrow. This new service injects much needed competition on this key route for the first time in six years and strengthens Northern Ireland’s link to Heathrow which is vital for passengers and the local economy.
The Consumer Council is hosting an event today to look at how we access and transfer our money. Will we be using cheques for much longer? What would we do if we couldn’t get money from the cash machine? These are just some of the many questions posed to representatives from financial institutions, local government, the public, community and voluntary sectors at a conference at the Stormont Hotel today in partnership with the Payments Council.
- Personal Finances
- Consumer Skills
The Consumer Council supports the report from the Independent Water Review Panel (the Panel) that if accepted, will see consumers pay an average of two-thirds less than expected under Direct Rule and the extension of the unique affordability tariff to help people who may struggle to pay more for their water. This package of consumer-focussed proposals will go a long way to restoring public trust with local people given more say in how their money is spent and how their water company is run.
As the good news breaks that firmus energy has signed up its first natural gas business customer in Belfast today, the Consumer Council is asking if or when domestic consumers in greater Belfast will ever have a choice of gas suppliers despite the market being open to competition for 12 months.