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<p>A life of misery in a freezing cold house belongs in the past. Unfortunately, it is a reality for one in three families here who cannot afford to keep warm and well.</p>

<p>Shoppers’ champion, the General Consumer Council launches an information paper today to highlight the need for retail planning policy to provide Access, Balance and Choice for local consumers.</p>

<p>What happens if you buy something and it is faulty? The answer is you get to choose the best option for you – a refund, a replacement or a repair. This and more handy shopping tips are on the new Shoppers’ Rights Card launched by the General Consumer Council tomorrow (31 October).</p>

<p>The General Consumer Council today expressed its concern for passengers ahead of the planned strike on Friday by bus drivers throughout Northern Ireland.</p>

<p>The General Consumer Council is helping to shape the business leaders of the future by hosting a unique event at W5 on October 6.</p>