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Royal Mail has today announced price changes to some of its services, which will take effect on 29 March 2016. 1st and 2nd Class stamps are increasing by 1pence to 64p and 55p, respectively.

Citizens Advice published its review of the Post Office restructuring programme, which started in 2012 and finished in 2018, supported by £2billion government investment. See below for the key highlights from the report.

The OFT has today confirmed what many Northern Ireland consumers already know - that surcharges for using credit and debit charges, especially within the airline industry, are often misleading; it is difficult to avoid payment charges and the final price to be paid is often unclear. But importantly for consumers OFT has committed to take enforcement action to end misleading surcharges and change the law to stop consumers being charged when using debit cards online.

The Consumer Council is urging people to respond to the public consultation on the proposed closure of Shaftesbury Square Post Office and to let Post Office Limited know how it would affect them.

The Consumer Council has found that almost half (49%) of Northern Ireland consumers are unaware Post Offices offer personal banking services. With a number of Ulster Bank branch closures pending across Northern Ireland, we are encouraging consumers to consider their future banking arrangements.

Updated guides for Home Economics A-level and GCSE

Following a six week local public consultation with customers and their representatives, consumers in Castlecaulfield can now avail of a Post Office outreach service on Wednesday and Friday mornings from 10am-1.30pm in their local ‘Food Store’ (Food Store, 32 Main Street, Castlecaulfield, Dungannon BT70 3NP). Pictured is Lord Maurice Morrow MLA, Kellin McCloskey Head of Postal Services at the Consumer Council, Leanne Elgin and Rachel McAteer, Post Office.

The Consumer Council is today encouraging consumers to find out if some of the millions of pounds still sitting in forgotten bank accounts in Northern Ireland belongs to them. The comments come following the launch of a consultation on how any remaining money that is not claimed should be spent.

Donaghadee Post Office will continue to operate from New Street, Donaghadee

Post Office Industrial Action could affect 6 branches.