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Are you waiting for an online order to be delivered by CityLink?
Fact sheet with advice for consumers waiting for on line orders to be delivered by CityLink
- Post
Your Guide to Shopping Safely Online
The tips in this guide will help you shop on the internet with more confidence by explaining how to protect your computer, spot a safe website, understand your consumer rights and avoid problems with postage.
- Consumer Skills
- Other
Many of us will be sending cards and parcels through the post this Christmas. The Consumer Council is urging people to follow some simple guidelines to ensure cards and parcels arrive safely and on time. They can also help if things go wrong.
- Post
Consumer Council and Citizens Advice Letter on the Postal Scheme Consultation on Restricted Goods
Consumer Council and Citizens Advice response letter on the postal scheme consultation on restricted goods.
- Post
Flight Disruption – Your Rights
If your flight is delayed or cancelled or if you are denied boarding because your airline has overbooked the flight, the airline is required by European law to inform you of your rights.
- Transport
Now the weather has turned frosty and people are pulling out the winter woollies, the Consumer Council is urging consumers to get a copy of its ‘Weather the Winter’ leaflet to be winter ready in the event of severe weather.
- Consumer Skills
- Energy
- Food
- Personal Finances
- Post
- Transport
- Water
If like Santa, you have travel plans this Christmas, then it’s important to know your passenger rights should something go wrong, says the Consumer Council.
- Transport
Consultation: Strategy for delivery of advice services in NI
Consumer Council consultation response to the 'Advising Supporting Empowering - a strategy for the delivery of generalist advice services in Northern Ireland 2015 - 2020'.
- Business
Consumer Council provides advice on returning unwanted gifts.
- Consumer Skills