If your flight is delayed or cancelled or if you are denied boarding because your airline has overbooked the flight, the airline is required by European law to inform you of your rights.
The tips in this guide will help you shop on the internet with more confidence by explaining how to protect your computer, spot a safe website, understand your consumer rights and avoid problems with postage.
- Consumer Skills
If like Santa, you have travel plans this Christmas, then it’s important to know your passenger rights should something go wrong, says the Consumer Council.
Many of us will be sending cards and parcels through the post this Christmas. The Consumer Council is urging people to follow some simple guidelines to ensure cards and parcels arrive safely and on time. They can also help if things go wrong.