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Consultation: CMA Market Study on Personal Current Accounts
Over the past number of years The Consumer Council has carried out
extensive research into how consumers view financial products and
services in NI.
- Personal Finances
The Consumer Council has reacted with concern regarding Post Office Limited’s annual results, which today reveal an 11 per cent drop in revenue generated from public services, such as payment of household rates, car tax, passport renewals and the collection of pension and benefits.
- Post
Never mind your toothbrush, don’t forget your travel money! That’s the message from the Consumer Council this summer as it warns against being a captive customer by waiting until you get to the airport or ferry terminal.
- Transport
The Consumer Council is concerned about the impact the closure of Holywood’s Danske Bank on 12 September will have on consumers.
- Personal Finances
The Consumer Council is concerned about the impact the closure of Shankill’s Danske Bank on 12 September will have on consumers.
- Personal Finances
Statement of principles for parcel deliveries
The following is designed to assist retailers in their policies on the delivery of goods purchased over the internet by individual consumers by setting out best practice principles as to how retailers can ensure their delivery services meet the needs of their customers
- Business
- Post
Statement of principles for parcel deliveries
The following is designed to assist retailers in their policies on the delivery of goods purchased over the internet by individual consumers by setting out best practice principles as to how retailers can ensure their delivery services meet the needs of their customers.
- Business
- Post
Enquiries and Complaints Report 2013-14
The Enquiries and Complaints report 2013-14 provides an insight into our complaints handling work in what has been a very successful year for the Consumer Council, handling our largest ever volume of contacts with consumers and achieving the highest amount of redress for consumers in our 30 year history.
- Business
- Energy
- Transport
- Water
Ferry Travel Podcast
Download our podcast on your ferry passenger rights
- Transport