There are over 480 Post Offices outlets in Northern Ireland which provide access to many important services.
Thank you for contacting The Consumer Council with the problems you are having. It is important that you read the information below as it relates to our process for handling your complaint.
Research in NI consumers’ needs from a Universal Postal Service and supporting research document by YouGov
As Northern Ireland consumers may be purchasing more goods from home, including over the phone or online, as a result of COVID-19 (coronavirus), it is important for consumers to know their rights.
The Consumer Council loves to get your feedback on our services, both positive and negative. We see this as a perfect opportunity to improve and develop our services to meet your needs. This page contains examples of some of the feedback we received and how this was taken on board and used to improve our services.