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Consumer Council response to consultation on draft spending priorities for the dormant bank and buil
- Personal Finances
Are you affected by the flooding over the August bank holiday weekend?
Click on the link above to download details of where to go for help.
- Water
Consumer Council response to DOE draft private water supplies regulations
- Water
Aodhan O’Donnell, Head of Transport at the Consumer Council said, “The collapse of the railway bridge near Malahide last week continues to have an impact on the operation of Enterprise services and in turn passengers’ experience.
- Transport
The Consumer Council says charging customers as much as £10 per page for a duplicate bank statement is completely unjustified and another example of how the banks trap customers into paying more. The comments come following complaints from consumers about these excessive costs.
- Personal Finances
The Consumer Council representing Mr McCarter, the 74 year old pensioner from Downhill, Castlerock, who was quoted £67,000 by NIE for a new electricity supply to his home, is delighted to announce that NIE has committed to providing an electricity supply to the Seacoast Road, as soon as is practicable. Mr McCarter will now be able to connect to an electricity supply for a fraction of the cost.
- Energy
Head of Energy at the Consumer Council, John French said:
“The Consumer Council understands that there are some concerns about the systems that have been put in place to allow customers to switch from Phoenix Supply to other suppliers in the Greater Belfast gas market.
- Energy
Kathy Graham, Head of Water at the Consumer Council said:” The Consumer Council received a summary document yesterday and looks forward to reviewing the Draft Determination in full later today. Our focus continues to be a water and sewerage service that is fair, affordable and sustainable and this will drive our assessment of today’s proposals.
- Water
CONSUMER COUNCIL STATEMENT IN RESPONSE TO ULSTER BANK ANNOUNCEMENT – ULSTER BANK CUTS THE PRICE OF U
Antoinette McKeown, Consumer Council Chief Executive said: “The Consumer Council welcomes the announcement by Ulster Bank today that it is to reduce its charges for slipping into the red from 1 October. It is a step in the right direction, particularly as many people are struggling to make ends meet.
- Personal Finances
Kathy Graham, Head of Water at the Consumer Council said, “The Consumer Council welcomes the fact that those worst affected by recent flooding will be helped by the emergency payments scheme announced by the Department of the Environment today, but we are calling for a ‘prevention is better than cure’ approach going forward.
- Water