The Consumer Council is committed to upholding our Corporate Social Responsibility, which informs all our activities and initiatives.
Information on the additional services offered by energy and water suppliers.
We have a range of useful guides and fact sheets that may be of use during bad weather. Please also see below for other useful contact numbers.
Connecting to the electricity network and choosing an electricity supplier.
Did you know that two in five Northern Ireland shoppers have experienced delivery surcharges when buying goods online? The most common issues are non-delivery to Northern Ireland, charging more to do so or withdrawal of the free-delivery option.
A new website www.deliverylaw.uk provides advice on your rights and a portal to report problems you've had getting parcels delivered to Northern Ireland.
Accessible travel information for Translink services, Disability Action Transport Service and Community Transport.
This section includes information on water efficiency, water charges and water bill health checks.