Consumer Council consultation response on the Utility Regulator’s Consumer Protection Strategy 2015 - 2020.
The Consumer Council today launches its ‘Practical Guide to Postal Services’ pack, a trio of guides to help consumers know their rights and get the best from their postal services.
This guide provides information on products and services available at the post office, changes to the post office network and how to make a complaint.
‘Don’t let a cancellation cancel out your summer holiday’ urges the Consumer Council today as it enters the second week of its ‘Happy Holidays’ campaign. The campaign aims to equip holiday makers with information about their air and sea passenger rights and responsibilities.
Consumer Council's response to Citizens Advice Consumer Codes 2015 review consultation
Citizens Advice Service (Citizens Advice and Citizens Advice Scotland) and Consumer Council for Northern Ireland response to Royal Mail United Kingdom and Royal Mail Overseas Letter Post Scheme - improving claim process.
The Consumer Council has today revealed to the Committee for Enterprise, Trade and Investment that a third of online retailers apply delivery restrictions to Northern Ireland (NI).