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Consumer attitudes to energy transition
As Northern Ireland works towards achieving net zero targets by 2050, we are carrying out ongoing research into what consumers think about this and how they are impacted.
Cost of living pulse surveys
Quarterly pulse surveys which gathers consumer perceptions and experiences of the cost of living crisis in Northern Ireland.
Northern Ireland Household Expenditure Tracker
A quarterly publication that shows what households in Northern Ireland are experiencing financially, including changes to their income, expenditure and in which areas they are spending most of their money.
Media
Submit a media enquiry to the Consumer Council for Northern Ireland's Communications team.
Customer energy charter
Information on how energy suppliers are supporting consumers through a charter.
Heat networks
Information about heat networks and Energy Bill support schemes.
National Fraud Initiative
The Consumer Council is required by law to protect the public funds it administers. It may share information provided to it with other bodies responsible for auditing or administering public funds, in order to prevent and detect fraud.
Listening to your feedback
We're always trying to make our service better. View examples of feedback that we have received from our service users and how we improved our service as a result.
Outreach and education
Information about our outreach and education work across Northern Ireland.