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As consumers start to firm up their plans to travel over the festive period, the Consumer Council is calling on the public to make themselves familiar with the latest public health advice and to be prepared in the event of new travel restrictions coming in to place.

From 1 July 2021 Metro & Ulsterbus passengers will no longer receive a 5% discount for purchasing 40 journeys on their Smartlink Multi Journey Cards. In addition, journeys they do buy will only be valid for 6 months rather than the current 12 months.

The Consumer Council has provided airline passengers with information about their rights in the event of flight cancellations, following the announcement that Aer Lingus has cancelled several flights from Belfast City Airport.

The Consumer Council has returned over £1 million to consumers and businesses in Northern Ireland since 1 April 2020. With the COVID-19 pandemic changing how consumers spend, socialise, work, live and travel, the consumer rights body has said this has led to an increased need for its free service.

The Consumer Council is encouraging passengers due to travel over the festive period to plan in advance and be prepared, due to the impact of COVID-19 and EU Exit.

The Consumer Council has launched a free website to help consumers in Northern Ireland shop around when buying petrol and diesel. The Fuel Price Checker allows consumers to check the highest, lowest and average price of petrol and diesel in their area to ensure they are getting the best value when topping up their tank.

Following a new report published by the Civil Aviation Authority (CAA) regarding airline refunds, The Consumer Council is urging the CAA to ensure airlines act responsibly towards their customers, and is urging consumers to act now to secure their refunds.

Following Saturday’s (25 July) advice from the Foreign and Commonwealth Office (FCO) against all-but-essential travel to mainland Spain, and the immediate imposition of a 14-day quarantine for travellers returning to the UK from mainland Spain and the Balearic and Canary Islands, The Consumer Council is advising Northern Ireland passengers on their travel rights.