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This publication provides information on the types of assistance passengers with a disability or reduced mobility are entitled to when travelling by ferry. 

View our guide by clicking the 'Download Now' button below. Alternatively, click here to visit our Access to Air & Sea Travel web page that contains information in plain text. 

This publication provides information on:

• planning your journey;
• your rights if your flight is delayed, cancelled or if you are denied boarding;
• your right to assistance if you have a disability or reduced mobility;
• what to do if your luggage is damaged, delayed or lost; and
• how to make a complaint if you are not satisfied with the service you receive from an airport or airline.

This publication provides information on the types of assistance passengers with a disability or reduced mobility are entitled to when travelling by air.

View our guide by clicking the 'Download Now' button below. Alternatively, click here to visit our Access to Air & Sea Travel web page that contains information in plain text. 

PAS 1899:2022 Electric Vehicles – Accessible charging - Specification. The Consumer Council consultation response.