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Aviation Consumer Protection Consultation
Aviation Consumer Policy Reform: A consultation response by the Consumer Council.
Publication
Consultations
- Transport
February 2022 Pulse Survey Results - Airline Compensation
The results of our February 2022 Pulse Survey on proposed airline compensation changes.
Publication
Research Reports
- Transport
Research into Special Assistance at City of Derry Airport
In 2014 the Civil Aviation Authority (CAA) issued guidance requiring airports to consult with passengers with a disability or reduced mobility. This report details the findings of a meeting on 3 November 2021 of the City of Derry Airport’s Accessibility Forum which involved a tour of the airport building. The Forum is made up of a range of organisations which represent consumers with a disability or reduced mobility.
Publication
Research Reports
- Transport
The ScamwiseNI Partnership has launched a programme for people in Northern Ireland with learning difficulties to stay safe from scams.
News
- Consumer Skills
23rd March 2022
P&O Ferries have confirmed that sailings to and from Larne – Cairnryan have resumed.
News
- Transport
18th March 2022
In 2018 Irish Ferries' new ship, the W.B. Yeats, was delayed and there was a knock on effect for a significant number of bookings. Passengers had to sail on different dates and some from different ports than they had booked.
News
- Transport
10th March 2022