Brexit transition: NI Consumers (April 2020)
A report prepared by Ipsos MORI for The Consumer Council for Northern Ireland.
- EU Exit
The Consumer Council’s Home Energy Index tracks changes in household gas, electricity and home heating oil (HHO) prices respectively, in Northern Ireland. It also creates a composite index; meaning that all three energy prices are combined to create one overarching figure, weighted for usage and market share.
Following the publication of temporary guidance for parcels moving between Great Britain (GB) and Northern Ireland (NI) from 1 January 2021, The Consumer Council has said it remains concerned about the long-term solution for NI consumers and businesses.
- EU Exit
Our office opening hours over Christmas and New Year are:
- Thursday 24 December: Closed
- Friday 25 December: Closed
- Monday 28 December: Closed
- Tuesday 29 December: Open, 9am to 5pm
- Wednesday 30 December: Open, 9am to 5pm
- Thursday 31 December: Open, 9am to 5pm
- Friday 1 January: Closed
All services will resume at 9am on Monday 4 January 2021.
Advice for consumers on the impact EU Exit will have to their finances.
A video series hosted by Richard Williams, Head of Transport at The Consumer Council, giving an overview of your consumer rights in relation to cancelled & delayed flights/ferry sailings, and travel insurance.
In light of the new lockdown beginning on Saturday 26 December 2020, The Consumer Council is advising last minute Christmas shoppers buying goods from the high street to double-check retailers’ returns policies to find out what protection they have if they need to return or exchange an item.
- Consumer Skills
With Brexit just around the corner, The Consumer Council is concerned with reports of retailers and parcel operators withdrawing deliveries between Great Britain (GB) and Northern Ireland (NI).
- EU Exit