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Following the publication of temporary guidance for parcels moving between Great Britain (GB) and Northern Ireland (NI) from 1 January 2021, The Consumer Council has said it remains concerned about the long-term solution for NI consumers and businesses.
News
- EU Exit
- Post
31st December 2020
Our office opening hours over Christmas and New Year are:
- Thursday 24 December: Closed
- Friday 25 December: Closed
- Monday 28 December: Closed
- Tuesday 29 December: Open, 9am to 5pm
- Wednesday 30 December: Open, 9am to 5pm
- Thursday 31 December: Open, 9am to 5pm
- Friday 1 January: Closed
All services will resume at 9am on Monday 4 January 2021.
News
- Other
23rd December 2020
EU Exit: Impact on Personal Finances
Advice for consumers on the impact EU Exit will have to their finances.
Basic page
22nd December 2020
Brexit transition: NI Consumers
Brexit transition: NI Consumers (April 2020)
A report prepared by Ipsos MORI for The Consumer Council for Northern Ireland.
Publication
Research Reports
- EU Exit
Video Series: Northern Ireland Travel Rights
A video series hosted by Richard Williams, Head of Transport at The Consumer Council, giving an overview of your consumer rights in relation to cancelled & delayed flights/ferry sailings, and travel insurance.
Basic page
21st December 2020
In light of the new lockdown beginning on Saturday 26 December 2020, The Consumer Council is advising last minute Christmas shoppers buying goods from the high street to double-check retailers’ returns policies to find out what protection they have if they need to return or exchange an item.
News
- Consumer Skills
21st December 2020
With Brexit just around the corner, The Consumer Council is concerned with reports of retailers and parcel operators withdrawing deliveries between Great Britain (GB) and Northern Ireland (NI).
News
- EU Exit
- Post
20th December 2020
Debenhams, the department store chain, will temporarily stop accepting orders on their website for Northern Ireland delivery from midnight tonight (Thursday 17 December 2020).
News
- Post
17th December 2020