Consultation on amendments to CAP1324 - the CAA's policy for ADR applicants and approved ADR entities
The Consumer Council supports the CAA objectives to improve the ADR process for consumers and also to encourage more airlines to join the scheme.
Minutes from the 303rd meeting of The General Consumer Council for Northern Ireland on Friday 26 June 2020.
Consumer Insight Survey 2020
- Cost of Living
- Consumer Skills
- Personal Finances
An overview of The Consumer Council’s Customer Satisfaction score in 2019-20.