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Consultation on amendments to CAP1324 - the CAA's policy for ADR applicants and approved ADR entities
The Consumer Council supports the CAA objectives to improve the ADR process for consumers and also to encourage more airlines to join the scheme.
Publication
Consultations
- Transport
Council Minutes - June 2020
Minutes from the 303rd meeting of The General Consumer Council for Northern Ireland on Friday 26 June 2020.
Publication
Other
- Other
Consumer Insight Survey 2020
Consumer Insight Survey 2020
Publication
Research Reports
- Cost of Living
- Scams
- Food
- Business
- Consumer Skills
- Post
- Personal Finances
- Water
- Energy
- Transport
Customer Satisfaction Survey Results 2019-20
An overview of The Consumer Council’s Customer Satisfaction score in 2019-20.
Publication
Other
- Other