Consultation on amendments to CAP1324 - the CAA's policy for ADR applicants and approved ADR entities
The Consumer Council supports the CAA objectives to improve the ADR process for consumers and also to encourage more airlines to join the scheme.
Research in NI consumers’ needs from a Universal Postal Service and supporting research document by YouGov
The Universal Postal Service and Northern Ireland Consumers
Postal Services Survey. Report of findings.
EU Exit - Online Shopping and Parcel Deliveries for Consumers in Northern Ireland
- EU Exit
Consumer Insight Survey 2020
- Cost of Living
- Consumer Skills
- Personal Finances