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Consultation on amendments to CAP1324 - the CAA's policy for ADR applicants and approved ADR entities
The Consumer Council supports the CAA objectives to improve the ADR process for consumers and also to encourage more airlines to join the scheme.
Publication
Consultations
- Transport
The Universal Postal Service and Northern Ireland Consumers
The Universal Postal Service and Northern Ireland Consumers
Publication
Research Reports
- Post
Postal Services Survey
Postal Services Survey. Report of findings.
Publication
Research Reports
- Post
EU Exit - Online Shopping and Parcel Deliveries for Consumers in Northern Ireland
EU Exit - Online Shopping and Parcel Deliveries for Consumers in Northern Ireland
Publication
Research Reports
- EU Exit
- Post
Consumer Insight Survey 2020
Consumer Insight Survey 2020
Publication
Research Reports
- Cost of Living
- Scams
- Food
- Business
- Consumer Skills
- Post
- Personal Finances
- Water
- Energy
- Transport
Research in NI consumers’ needs from a Universal Postal Service and supporting research document by YouGov
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21st September 2020