Flight cancellations

Flight cancellations: Know your consumer rights

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The Consumer Council's response to the FCA consultation on guidance on cancellations and refunds

07th August 2020

The Consumer Council welcomes the opportunity to respond to the Financial Conduct Authority (FCA) consultation on guidance on cancellations and refunds.

The Consumer Council supports the FCA’s proposal to provide guidance to service providers on how they should enable consumers to make insurance, S75 Consumer Credit Act 1974 and ‘Chargeback’ claims.

Publication

Consultations

Personal Finances
Transport

The Consumer Council congratulate John French’s appointment as Chief Executive of the Utility Regulator

The Board and staff of The Consumer Council wish to congratulate Chief Executive, John French, on his recent appointment to the role of Chief Executive of the Utility Regulator.

News