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The Consumer Council's response to the FCA consultation on guidance on cancellations and refunds
The Consumer Council welcomes the opportunity to respond to the Financial Conduct Authority (FCA) consultation on guidance on cancellations and refunds.
The Consumer Council supports the FCA’s proposal to provide guidance to service providers on how they should enable consumers to make insurance, S75 Consumer Credit Act 1974 and ‘Chargeback’ claims.
Publication
Consultations
- Personal Finances
- Transport
Home Energy Index - July 2020
The Consumer Council’s Home Energy Index tracks changes in household gas, electricity and home heating oil (HHO) prices respectively, in Northern Ireland. It also creates a composite index; meaning that all three energy prices are combined to create one overarching figure, weighted for usage and market share.
Publication
Research Reports
- Energy
Today (31 August 2020) marks the start of The Consumer Council’s ‘True Cost’ campaign, which is raising awareness of the practical help available to Northern Ireland households that are struggling financially during the ongoing COVID-19 crisis.
News
- Cost of Living
- Personal Finances
31st August 2020
Thank you for signing up for The Consumer Council Home Heating Oil Online Price Comparison Tool
We are currently assessing your application, this can take up to 3 business days. Once registered, you will receive a confirmation email with additional information.
Kind regards
The Consumer Council
Email: CCNIOilTool@consumercouncil.org.uk
Basic page
12th August 2020
The Board and staff of The Consumer Council wish to congratulate Chief Executive, John French, on his recent appointment to the role of Chief Executive of the Utility Regulator.
News
- Other
- Energy
07th August 2020
Fuel Price Archive
Basic page
06th August 2020
Fuel Price Checker
Our fuel price checker tool will enable you to compare fuel prices across Northern Ireland.
Landing Page
06th August 2020