Following a new report published by the Civil Aviation Authority (CAA) regarding airline refunds, The Consumer Council is urging the CAA to ensure airlines act responsibly towards their customers, and is urging consumers to act now to secure their refunds.
Scammers are targeting farmers and agricultural businesses across Northern Ireland. Therefore, it is more important than ever to take extra precautions to avoid falling victim to fraud or a scam.
Following Saturday’s (25 July) advice from the Foreign and Commonwealth Office (FCO) against all-but-essential travel to mainland Spain, and the immediate imposition of a 14-day quarantine for travellers returning to the UK from mainland Spain and the Balearic and Canary Islands, The Consumer Council is advising Northern Ireland passengers on their travel rights.
In the coming weeks, Northern Ireland Water will be sending out water bills to businesses in Northern Ireland. To help avoid any surprises and ensure businesses are being billed correctly, The Consumer Council has developed a range of helpful resources for businesses and farmers. The resources include an overview of what to look out for on your water bill, an animated video and a downloadable guide with further tips.
Minutes from the 302nd meeting of The General Consumer Council for Northern Ireland on Friday 22 May 2020.
For Northern Ireland travellers, recent changes to COVID-19 travel rules are causing confusion and uncertainty.
The Consumer Council’s Home Energy Index tracks changes in household gas, electricity and home heating oil (HHO) prices respectively, in Northern Ireland. It also creates a composite index; meaning that all three energy prices are combined to create one overarching figure, weighted for usage and market share.