The Consumer Council’s Home Energy Index tracks changes in household gas, electricity and home heating oil (HHO) prices respectively, in Northern Ireland. It also creates a composite index; meaning that all three energy prices are combined to create one overarching figure, weighted for usage and market share.
- If the airline cancels your flight
- Whether you should accept a voucher from your airline
- Key features of the vouchers being offered by airlines
- More information on your consumer rights around cancelled flights and COVID-19
The Consumer Council Board Members information as of June 2021.
Following the reopening of shops in Northern Ireland, and the gradual reduction in the government’s COVID-19 restrictions, The Consumer Council has issued top tips to drivers in Northern Ireland on how to avoid getting a private parking ticket.
- Consumer Skills
Thank you for contacting The Consumer Council with the problems you are having. It is important that you read the information below as it relates to our process for handling your complaint.
Electric Ireland announced today that it reducing its domestic electricity prices by 4.1% from 1 August 2020, meaning that all but one of the electricity suppliers in Northern Ireland will have lowered their prices before the autumn. Therefore, The Consumer Council would encourage consumers to shop around for the best energy deal or to speak to their supplier about the discounts they have available.
The Consumer Council is encouraging individual consumers or local organisations to take part in a new initiative to help improve access to cash within Northern Ireland.
- Cost of Living
- Personal Finances