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Home Energy Index - May 2020 Bulletin
The Consumer Council’s Home Energy Index tracks changes in household gas, electricity and home heating oil (HHO) prices respectively, in Northern Ireland. It also creates a composite index; meaning that all three energy prices are combined to create one overarching figure, weighted for usage and market share.
Publication
Research Reports
- Energy
COVID-19 Factsheet: Airline Refund Advice
Details on:
- If the airline cancels your flight
- Whether you should accept a voucher from your airline
- Key features of the vouchers being offered by airlines
- More information on your consumer rights around cancelled flights and COVID-19
Publication
Consumer Guides
- Transport
Following the reopening of shops in Northern Ireland, and the gradual reduction in the government’s COVID-19 restrictions, The Consumer Council has issued top tips to drivers in Northern Ireland on how to avoid getting a private parking ticket.
News
- Consumer Skills
- Transport
23rd June 2020
Handling Your Complaint
Thank you for contacting The Consumer Council with the problems you are having. It is important that you read the information below as it relates to our process for handling your complaint.
Basic page
22nd June 2020
Electric Ireland announced today that it reducing its domestic electricity prices by 4.1% from 1 August 2020, meaning that all but one of the electricity suppliers in Northern Ireland will have lowered their prices before the autumn. Therefore, The Consumer Council would encourage consumers to shop around for the best energy deal or to speak to their supplier about the discounts they have available.
News
- Energy
19th June 2020
The Consumer Council is encouraging individual consumers or local organisations to take part in a new initiative to help improve access to cash within Northern Ireland.
News
- Cost of Living
- Personal Finances
18th June 2020
Following the news that non-essential stores are allowed to operate again from today (12 June), The Consumer Council is reminding consumers about their rights when paying for items.
News
- Consumer Skills
- Personal Finances
12th June 2020