Minutes from the 301st meeting of The General Consumer Council for Northern Ireland on Friday 27 March 2020.
Held with Zoom Teleconference.
The Consumer Council for Northern Ireland response to Royal Mail Consultation on the Overseas Post Scheme Changes
The Consumer Council is pleased to respond to Royal Mail’s proposed changes to its Overseas Scheme.
The Consumer Council is looking to provide practical help to households that are struggling financially during this COVID-19 crisis.
- Consumer Skills
- Personal Finances
Statement from Imtac on living with COVID-19
The Consumer Council has revealed a significant increase in the number of complaints about airlines it has received during the coronavirus pandemic. This comes as the Parliamentary Under Secretary of State at the Department for Transport, Kelly Tolhurst, and the Civil Aviation Authority (CAA) prepare to face the Westminster Select Committee on Transport to explain the Government’s policy on airline refunds on Wednesday 20 May.
Following the news of easyJet’s data breach, The Consumer Council is advising all easyJet customers to be very cautious of any communications purporting to come from easyJet or easyJet Holidays.
Budget Energy customers in Northern Ireland may have been left with questions following the announcement that Flogas Ireland has finalised an agreement to purchase the electricity supplier. The Consumer Council is shedding some light into what the acquisition means for consumers.
Scammers are unfortunately taking advantage of consumers during the COVID-19 pandemic so it is more important than ever to take extra precautions. Watch out for unsolicited telephone calls, automated voice messages, emails, texts, social media posts and doorstep scams. For more information on scams, please visit the nidirect website: https://www.nidirect.gov.uk/campaigns/scamwiseni