The Consumer Council has compiled a list of top tips to ensure consumers’ online purchases are returned safely and on time.
The Consumer Council has been shortlisted as a finalist in the UK Complaints Handling Awards 2020, which recognise and reward outstanding achievement in complaint handling across the UK.
With the festive season underway, The Consumer Council is reminding consumers of their travel rights in preparation for any potential delays or cancellations.
The Consumer Council has launched ParcelPal NI, a new one-stop shop to help consumers find their nearest local shop where they can send parcels and collect online shopping.
Following the announcement by Ryanair that it is cutting its route from Belfast to Alicante, The Consumer Council is reminding people of their rights.