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The Consumer Council for Northern Ireland response to Heathrow airport’s consultation on Heathrow airport expansion
Northern Ireland is unique in the UK in its dependence on aviation for economic and social connectivity to the rest of the UK and beyond. The expansion of Heathrow airport is an opportunity to increase the domestic connectivity of Northern Ireland to the Heathrow hub. The Government should consider the use of a PSO to ring fence slots to facilitate this.
Publication
Consultations
- Transport
On 23 August 2019, The Consumer Council and Radius Housing teamed up to host a Friday Funday at Rose Street in Belfast.
News
- Consumer Skills
26th September 2019
The Consumer Council has advised passengers affected by Thomas Cook’s compulsory liquidation to check with the Civil Aviation Authority’s (CAA) special Thomas Cook website (thomascook.caa.co.uk) for the most up to date advice and information.
News
- Transport
23rd September 2019
The Consumer Council, in partnership with Triangle Housing, and Mid & East Antrim Borough Council, has developed a five part video series to educate and inform consumers living in supported living accommodation about managing their home energy.
News
- Consumer Skills
- Energy
20th September 2019
ScamwiseNI Partnership has today, Thursday 19th September, launched a new Scamwise Champion Scheme, which is designed to empower young people to stay safe from scams and know how to report them.
News
- Consumer Skills
19th September 2019
Consumer Complaints, Enquiries and Outreach Data 2018/19: A Summary
A summary of The Consumer Council's Enquiries and Complaints Report, which explores consumer complaints, enquiries, consumer outreach, and data for The Consumer Council and beyond.
Publication
Corporate Reports
- Food
- Consumer Skills
- Water
- Energy
- Transport
Enquiries and Complaints Report 2018-19
The Consumer Council's Enquiries and Complaints Report explores consumer complaints, enquiries, consumer outreach, and data for The Consumer Council and beyond.
Publication
Corporate Reports
- Consumer Skills
- Post
- Water
- Energy
- Transport
Following the announcement by Ryanair that it is cutting or ending some routes from Belfast International Airport from November 2019, The Consumer Council is reminding people of their rights.
News
- Transport
12th September 2019
Money Tips for Parents
Money Tips for Parents is a guide to help parents and guardians to begin teaching children and young people about money.
In addition to providing information as to why it is important for parents and guardians to teach children about money, it provides ideas for practical exercises and shared activities to allow them to begin this process. The guide also provides links to further useful resources which cater to the needs of children and young people of all ages.
Publication
Consumer Guides
- Consumer Skills
- Personal Finances
The Consumer Council is delighted to support Progressive Building Society's second annual Northern Ireland Savings Week which has been launched today - 09 September.
The initiative aims to raise awareness across Northern Ireland of the benefits and importance of saving on a regular basis. Our own "Consumer Insights Report" reveals that fewer than 6 in 10 Northern Ireland households have money saved for a "rainy day" which can put households at financial risk when unexpected expenditure arises.
Whilst we understand that it can be difficult to save when household finances are already tight, we welcome the fact that the NI Savings Week online resource page brings together lots of practical money saving tips that may help towards setting a little aside each week and we are pleased to contribute some of our own tools and guides.
You can find the NI Savings Week online resource page here.
News
- Consumer Skills
- Personal Finances
06th September 2019