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The Consumer Council for Northern Ireland response to Heathrow airport’s consultation on Heathrow airport expansion
Northern Ireland is unique in the UK in its dependence on aviation for economic and social connectivity to the rest of the UK and beyond. The expansion of Heathrow airport is an opportunity to increase the domestic connectivity of Northern Ireland to the Heathrow hub. The Government should consider the use of a PSO to ring fence slots to facilitate this.
- Transport
Consumer Complaints, Enquiries and Outreach Data 2018/19: A Summary
A summary of The Consumer Council's Enquiries and Complaints Report, which explores consumer complaints, enquiries, consumer outreach, and data for The Consumer Council and beyond.
- Food
- Consumer Skills
- Water
- Energy
- Transport
Enquiries and Complaints Report 2018-19
The Consumer Council's Enquiries and Complaints Report explores consumer complaints, enquiries, consumer outreach, and data for The Consumer Council and beyond.
- Consumer Skills
- Post
- Water
- Energy
- Transport
Money Tips for Parents
Money Tips for Parents is a guide to help parents and guardians to begin teaching children and young people about money.
In addition to providing information as to why it is important for parents and guardians to teach children about money, it provides ideas for practical exercises and shared activities to allow them to begin this process. The guide also provides links to further useful resources which cater to the needs of children and young people of all ages.
- Consumer Skills
- Personal Finances
A Guide to Consumer Law for Businesses
Our new free Guide to Consumer Law for Businesses will help you understand the laws that govern how goods, services and digital content are sold, and ensure you are providing the correct information to consumers.
We can also support you by delivering free training to you and your staff on Consumer Law. For more information call 0800 121 6022 or email contact@consumercouncil.org.uk
- Consumer Skills
A Guide to Consumer Law
A Guide to Consumer Law will help you understand how you are protected by law when shopping for goods, services and digital content. It also contains top tips for protecting yourself and what to do if you have a complaint.
We can also deliver free training on Consumer Law for groups and community organisations. For more information call 0800 121 6022.
- Consumer Skills
On 23 August 2019, The Consumer Council and Radius Housing teamed up to host a Friday Funday at Rose Street in Belfast.
- Consumer Skills
The Consumer Council has advised passengers affected by Thomas Cook’s compulsory liquidation to check with the Civil Aviation Authority’s (CAA) special Thomas Cook website (thomascook.caa.co.uk) for the most up to date advice and information.
- Transport
The Consumer Council, in partnership with Triangle Housing, and Mid & East Antrim Borough Council, has developed a five part video series to educate and inform consumers living in supported living accommodation about managing their home energy.
- Consumer Skills
- Energy
ScamwiseNI Partnership has today, Thursday 19th September, launched a new Scamwise Champion Scheme, which is designed to empower young people to stay safe from scams and know how to report them.
- Consumer Skills