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Customer Satisfaction Survey Results 2018/19
In February 2019 YouGov conducted a survey across Northern Ireland on behalf of The Consumer Council to understand key consumer issues. This report covers key findings around Northern Ireland consumers and their household expenditure, if they shop around for essential goods and services and switch and save. In addition, it also highlights if they have been targeted by scams and how well they know their consumer rights.
- Cost of Living
- Consumer Skills
- Personal Finances
Register of Interests - Staff - March 2019
Standards of Service - 2018/19
Service Standards Results - February 2019 to April 2019
Net Promoter Score 2018/19
Register of Interests - Board Members
Minutes of Council Meeting held 2 April 2019