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Following today’s publication of Translink’s Charter Autumn 2018 Monitoring Results, The Consumer Council is happy to see that Translink have continued to deliver high levels of customer satisfaction across its bus, rail and coach services. 

Strike action by fuel tank drivers in Portugal and airport workers throughout Spain may affect flights to and from Portugal and Spain over the Easter period.

The Consumer Council is reminding consumers to think about their banking needs ahead of the Ballymoney branch closure on the 16 May 2019.

Travelling during popular times, such as the Easter period, can be busier and more stressful than usual. Following some recent disruptions to air and sea travel, The Consumer Council has put together some tips to help your Easter break go as smoothly as possible.

As the statutory body representing air passengers flying in and out of Northern Ireland, The Consumer Council is providing advice to those impacted by Ryanair’s decision to cancel flights.

The Consumer Council is advising Flybe customers on their passenger rights, following the announcement of further cancellations of flights in and out of George Best Belfast City Airport on Friday 5 April 2019.

Following the fire on-board P&O Ferries on 31 March 2019, which continues to affect sailings between Larne and Cairnyan, The Consumer Council is advising travellers of their passenger rights. 

The Consumer Council is advising Flybe customers on their passenger rights, following the cancellation of flights in and out of George Best Belfast City Airport on Wednesday 3 April 2019.