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The Consumer Council is advising Wow Air customers on their rights, following the announcement on Thursday 28 March that the airline has ceased operation and all flights have been cancelled.

The Consumer Council is advising passengers to check their hand luggage before taking off, following a number of enquiries.

The Consumer Council, the statutory complaints body for transport, energy, water and postal services in Northern Ireland, picked up two awards at the 2019 UK Complaints Handling Awards in London.

Translink customers should consider alternative ticket options following fare increase

How well do you know your consumer rights? Do you know what your rights are if your flight or ferry is delayed? Would you be confident returning an item or making a purchase online?

Richard Williams, Head of Transport at The Consumer Council said, “Following the tragic accident of Ethiopian Airlines flight ET302, Boeing 737 MAX 8, both the UK Civil Aviation Authority (CAA) and Irish Aviation Authority (IAA) have temporarily suspended Boeing 737 Max aircraft in their airspace.

The Consumer Council launch new “Consumer Champion badge with The Boys’ Brigade Belfast Battalion (7th Newtownabbey)

The Consumer Council offers advice to passengers affected

ScamwiseNI partnership to deliver workshops across Northern Ireland