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Consumer guide to Brexit related issues
This guide draws together information available from government, regulators and business websites.
Latest Information
For the latest EU Exit guidance and advice visit our dedicated EU Exit web pages.
- Other
The Consumer Council is advising Wow Air customers on their rights, following the announcement on Thursday 28 March that the airline has ceased operation and all flights have been cancelled.
- Transport
The Consumer Council is advising passengers to check their hand luggage before taking off, following a number of enquiries.
- Transport
The Consumer Council, the statutory complaints body for transport, energy, water and postal services in Northern Ireland, picked up two awards at the 2019 UK Complaints Handling Awards in London.
- Other
Translink customers should consider alternative ticket options following fare increase
- Transport
How well do you know your consumer rights? Do you know what your rights are if your flight or ferry is delayed? Would you be confident returning an item or making a purchase online?
- Other
Richard Williams, Head of Transport at The Consumer Council said, “Following the tragic accident of Ethiopian Airlines flight ET302, Boeing 737 MAX 8, both the UK Civil Aviation Authority (CAA) and Irish Aviation Authority (IAA) have temporarily suspended Boeing 737 Max aircraft in their airspace.
- Transport
The Consumer Council launch new “Consumer Champion badge with The Boys’ Brigade Belfast Battalion (7th Newtownabbey)
- Other
The Consumer Council offers advice to passengers affected
- Transport
ScamwiseNI partnership to deliver workshops across Northern Ireland
- Other