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Consumer Complaints in Northern Ireland 2017/18
A snapshot exercise was undertaken by The Consumer Council to analyse complaints data from Trading Standards Service Northern Ireland, Consumer Advice Service Belfast (Belfast City Council) and The Consumer Council. The purpose of this was to understand at a regional level what type of complaints consumers in Northern Ireland are making, how many complaints are made, and what level of redress is being received.
Publication
Research Reports
- Other
Consultation Response Delivering Postive Change
The Consumer Councils response on Citizen Advice Scotland's draft consumer work plan 2019/20.
Publication
Consultations
- Other
Enquiries and Complaints Report 2017-18
This report covers all contacts received by The Consumer Council from consumers for the year to 31 March 2018.
Publication
Corporate Reports
- Cost of Living
- Other
- Food
- Business
- Consumer Skills
- Post
- Personal Finances
- Water
- Energy
- Transport
Richard Williams, Head of Transport at The Consumer Council, said: “We are advising passengers affected by Irish Ferries cancellation of sailings on WB Yeats in summer 2018 that you may now be entitled to compensation, as well as travel expenses if you were re-routed to another port.
News
- Transport
30th January 2019
The Consumer Councils top tips on returning unwanted gifts
News
- Other
02nd January 2019