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Richard Williams, Head of Transport at The Consumer Council, said: “We are advising passengers affected by Irish Ferries cancellation of sailings on WB Yeats in summer 2018 that you may now be entitled to compensation, as well as travel expenses if you were re-routed to another port.
- Transport
Home Energy Index - December 2018
The Consumer Council’s Home Energy Index tracks changes in household gas, electricity and home heating oil (HHO) prices in Northern Ireland. It also creates a composite index; meaning that all three energy prices are combined to create one overarching figure, which is weighted for the usage and market share, and tracks fluctuations over time.
- Energy
Home Energy Index - November 2018
The Consumer Council’s Home Energy Index tracks changes in household gas, electricity and home heating oil (HHO) prices in Northern Ireland. It also creates a composite index; meaning that all three energy prices are combined to create one overarching figure, which is weighted for the usage and market share, and tracks fluctuations over time.
- Energy
Home Energy Index - October 2018
The Consumer Council’s Home Energy Index tracks changes in household gas, electricity and home heating oil (HHO) prices in Northern Ireland. It also creates a composite index; meaning that all three energy prices are combined to create one overarching figure, which is weighted for the usage and market share, and tracks fluctuations over time.
- Energy
Consumer Complaints in Northern Ireland 2017/18
A snapshot exercise was undertaken by The Consumer Council to analyse complaints data from Trading Standards Service Northern Ireland, Consumer Advice Service Belfast (Belfast City Council) and The Consumer Council. The purpose of this was to understand at a regional level what type of complaints consumers in Northern Ireland are making, how many complaints are made, and what level of redress is being received.
- Other
Consultation Response Delivering Postive Change
The Consumer Councils response on Citizen Advice Scotland's draft consumer work plan 2019/20.
- Other
Santander branches to close in Ballymoney, Belfast and Antrim
The Consumer Council’s advice to Patisserie Valerie customers who have gift vouchers
Enquiries and Complaints Report 2017-18
This report covers all contacts received by The Consumer Council from consumers for the year to 31 March 2018.
- Cost of Living
- Other
- Food
- Business
- Consumer Skills
- Post
- Personal Finances
- Water
- Energy
- Transport