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We provide free advice and can investigate complaints about buses, trains, planes, ferries, natural gas, electricity, coal, water and postal services.  

The Consumer Council promotes and protects the interests of postal consumers across Northern Ireland.

This section includes information on how to improve your energy efficiency and save money on your bills.

Water Champions is an award aimed at helping businesses, farms and schools improve water efficiency and save money on bills.

This section includes information on water efficiency, water charges and water bill health checks.

We provide advice on your rights across a range of areas to include energy, water, transport, postal services, and goods and services.

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We provide free advice and can investigate complaints about buses, trains, planes, ferries, natural gas, electricity, coal, water and postal services.  

The Consumer Council is a non-departmental public body (NDPB) established through the General Consumer Council (Northern Ireland) Order 1984.