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We provide advice on your consumer rights across a range of areas to include energy, transport, water, postal services, and goods and services.

We provide free, independent support and advice for all consumers and businesses in Northern Ireland. We also have powers to investigate complaints about energy, water, transport and postal services and undertake research to understand local consumer issues.

We have interactive tools and useful guides to help you save money on your household bills.

We provide free advice and can investigate complaints about buses, trains, planes, ferries, natural gas, electricity, coal, water and postal services.