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Pay As You Go Energy Top Up Scam.
The Consumer Council and PSNI are advising consumers to be extra vigilant about bogus callers on your doorstep or social media sites offering discounted pay as you go electricity top ups. This is a scam and consumers doing this will end up paying twice for their energy supply.
News
- Consumer Skills
- Energy
31st January 2018
Ofcom Recovering postal regulation and consumer advocacy costs
The Council welcomes the opportunity to respond to Ofcom’s review of recovering postal regulation and consumer advocacy costs.
Publication
Consultations
- Post
Post Office Network Consultation
We note that the purpose of the consultation is to help the government better understand what consumers need from the Post Office network which will help with the application for state aid. It is in this context that the Consumer Council provides its response to set out what consumers here need from the network moving forward.
Publication
Consultations
- Post
The Consumer Advocacy Bodies response to Ofcom’s Review of the Regulation of Royal Mail
The Consumer Advocacy Bodies - Citizens Advice, Citizens Advice Scotland and the Consumer Council for Northern Ireland - represent UK postal consumers.
Publication
Consultations
- Post
News
- Energy
26th January 2018
Private Parking Charges Factsheet
If you have received a private parking charge notice (PCN), we can give you advice on the options available to you and may be able to appeal the PCN on your behalf.
This factsheet is meant to be a helpful guide.
Publication
Consumer Guides
- Other
- Consumer Skills
News
- Energy
24th January 2018
The Consumer Council wants to remind consumers that from this Saturday businesses can no longer apply an additional charge (surcharge) to your order when you pay by debit or credit card.
News
- Consumer Skills
- Personal Finances
12th January 2018
17 union members get back £4,513 in airline compensation
News
- Transport
03rd January 2018