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Template letter for making a complaint about car parking charges

The Consumer Council welcomes the opportunity to respond to the Utility Regulator (UR) Review of DUoS Domestic Tariff Charging Methodology. We recognise UR’s efforts to ensure suppliers cannot change the current domestic tariff structure.

Your guide to the basic bank accounts available in Northern Ireland.

- What is a basic bank account?
- What do you need to open an account?
- Overview of Basic Bank Accounts in NI
- Non banking options
- Problems opening an account?

The Consumer Council welcomes the opportunity to respond to the Regulator’s consultation on the Review of Firmus Energy (Supply) Ltd Price Control Scope.

The general objective of this study was to evaluate the consumer and business experience of cross-border postal services in NI.

A new cheque clearing system has been introduced from 31 October 2017. The new system will speed up the cheque clearing processing time, reducing it from the current potential ‘six weekdays’ to the ‘end of the next banking day’.

If you are thinking about getting a loan it will be no surprise to know some loans are more expensive than others. Download our Borrowing Money leaflet - it is a short guide to the pros and cons of some of the different loans available.

Fact sheet: Consumer Information on PPI.